Frequently Asked Questions
Everything you need to know about shopping with Hanifa.
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain items, such as final sale pieces and accessories, are non-returnable.
Do you offer international shipping?
Yes, Hanifa ships worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How do I determine my size?
We provide a comprehensive size guide on each product page. Our collections are designed to celebrate all silhouettes, so we recommend measuring yourself and comparing against our specific garment dimensions.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna for eligible customers.